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How waterdrop made its global Shopify POS stack RKSV-compliant in Austria
waterdrop wanted a single, global Shopify POS setup. The strict RKSV requirements in Austria threatened to force a separate, isolated system. With OpenFiskal the stack stayed consolidated — RKSV-compliant straight from Shopify.
What waterdrop needed to solve
waterdrop sells globally on Shopify POS — from pop-ups to flagship locations. In Austria, the RKSV requires signed receipts with a QR code, a certified security concept and authority reports on demand. Existing solutions would have meant a second POS system alongside Shopify — with fragmented sales data and duplicated maintenance.
For an international beverage brand rolling out new locations quickly, that would have been a permanent operational drag.
Shopify POS + OpenFiskal
OpenFiskal was installed as a Shopify app in under a minute. Receipts are signed RKSV-compliantly, the QR code is printed directly from Shopify POS, and all authority reports (data export protocol, receipt journal, etc.) can be exported from the Shopify admin in one click.
The result: a truly global stack. Finance and Operations work with the same tools, reports and processes worldwide — Austria is no longer a special case.
“Choosing OpenFiskal was a game changer for us. The app not only took away our worry about regulatory compliance, it also drastically simplified the entire sales process in our Austrian stores.”
What Shopify brands ask about this story
What does OpenFiskal cover for the Austrian RKSV?
OpenFiskal signs every receipt in line with the RKSV, prints the required QR code directly from Shopify POS and provides the authority reports (e.g. data export protocol, receipt journal) on demand from the Shopify admin.
How fast is the setup?
At waterdrop the Shopify app was installed and configured in under a minute. No additional hardware or third-party software is required.
Does the international Shopify stack stay unified?
Yes. OpenFiskal only intervenes on the RKSV-specific points in Austria — the global Shopify POS stack stays consolidated, and Finance and Ops work with the same tools worldwide.
